SAP ERP Consulting
On-site and remote maintenance with expert support across all SAP ERP modules, including system upkeep, improvement and licence management.
On-site and remote consulting is provided to keep an installed SAP ERP system running, to improve it and to manage the licensing side. Support is not limited to a single module: it covers MM, SD, PP, FI/CO, QM and PM.
Scope
Maintenance and support: Resolving errors that come up in daily operation, following open records and answering user questions.
Improvement: Reviewing existing processes, simplifying customisations and covering reporting requirements.
Licensing: Monitoring user types and licence usage, and managing renewal and expansion processes.
Module consulting: Configuration and development support in the MM, SD, PP, FI/CO, QM and PM modules.
How the work is organised
Support can be delivered on site or remotely; depending on the need, the work is set up either as periodic maintenance or on a project basis. Requests are logged through a single channel, prioritised and closed out.
Getting started
A 30-minute introductory call is used to review the current business processes and to set out a suitable scenario and roadmap.